ITALY 2026: Torino, Trento, and Siena

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Emergencies

This page will be updated before the beginning of the program.

For all emergencies, dial 112; this is a free number to dial without any prefix: the operator will put you in touch with the most appropriate authority or service. This is a generalized emergency number (single European Emergency number) like 911 in the United States. Calls to 112 are free of charge from landlines and mobile networks, even if the phone does not have a SIM card, is blocked, or is out of credit.
A useful app is “112 where ARE U”, developed for calling the European Emergency Number 112; it automatically sends your location and all the other information you included in the app.

In case of a medical emergency, dial 118. Ask a passerby to call for you if you don’t have a phone; in Italian, 118 is “centodiciotto” (pronounced CHEN-toh dee-CHOH-toh). This is not a generalized emergency number like 911 in the United States so don’t call it unless someone is injured.

If you are looking for the police (polizia or carabinieri) or for firefighters (pompieri), dial 113.

If at all possible, call Prof. Erspamer, TBA or TBA for help or advise.

International SOS provides 24/7 medical, mental health, and security support and evacuation services to enrolled Harvard Summer School students. During a medical or InternationalSOSsecurity incident abroad, you can contact International SOS by phone at +1 617-998-0000 or by starting a chat from within the Assistance App. International SOS provides several country-specific online resources that may be helpful before you leave and while you’re away.
All students are covered under the International SOS policy, or “blanket study/travel abroad accident and sickness insurance policy.” This means that if a student incurs out of pocket expenses for medical care the student can request reimbursement for medical expenses via International SOS. Reimbursement is only available for covered medical expenses, so it is important that the traveler contact International SOS before getting medical care. In addition to helping students avoid out of pocket expenses, when possible, International SOS can advise if the medical care they need is covered.
To expedite International SOS assistance during your program, it’s crucial that your itinerary and contact information are updated in the International SOS MyTrips travel registration system. Harvard Summer School has entered your basic program information into the International SOS MyTrips system and requires that you access International SOS MyTrips prior to the start of your program to create your user profile and enter additional details to your record/itinerary. During the program, you HSS ISOS cardare required to update your profile with any additional travel details.
Besides emergencies, International SOS provides several country-specific online resources—including country guides and email alerts—that may be helpful before you leave and while you’re away.

In Torino the best hospital is Ospedale Molinette, tel. 011 633 1633, Corso Bramante, 88/90, less than 3 miles from the Santa Giulia Residence. If you need a doctor, a dentist, a psychologist, or a chiropractor, the following medical centers will be able to assist you in English (please check their sites for office hours and locations):
TBA

In Trento the main hospital is Ospedale Santa Chiara, tel. +39 0461 903 111, Largo Medaglie d’oro 9. It is located in the southern part of the city, about a mile and a half from the Grand Hotel Trento.
If you need a doctor, TBA. If you need a dentist, we suggest the Studio dentistico Nadalini, +39 0461 234 587, in the city center (via Carlo Antonio Pilati 25), less than one mile from Hotel Hi.

For emergencies or specialized needs, the general hospital in Siena is the Ospedale Santa Maria alle Scotte, tel. +39 0577 585 111. It’s just outside the city center, behind the railway station.
If you need a doctor in Siena, the Studio Medico Siena Centro in via di Pantaneto 105 is conveniently located, just a four-minute walk from your residence. It is open Monday to Friday, 11:00 AM to 7:00 PM. Tel. +39 0577 42 173.

For information on medical emergencies while in Italy and for a list of doctors and hospitals, you can also check this page of the U.S. Embassy.

Always carry with you your smartphone and the International SOS card.

If it is not an emergency but you are not feeling well or you have a minor injury, go to a farmacia and explain your symptoms to the pharmacist; if they are minor ailments, he or she will recommend remedies directly. While pharmacists are not medical doctors, they are highly trained professionals. If necessary they will direct you toward medical care. Essentially, Italian pharmacies are also a first point of call if you need initial advice on a medical issue.